Return and refunds
Return
Here you can set information about the return...
In your message should be included:
In German: KdNr. | Ihre Kundennummer - your customer number - see invoice*
In German: Rechnungsnummer - invoice number*
In German: Artikelnummer(n) - item number*
Contact
Refunds
Refunds begin as soon as we receive the item.
In the event of a cancellation, without shipping and if you have purchased by prepayment or invoice already paid, your bank will receive your refund within five working days.