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Return and refunds


Return


Here you can set information about the return...

In your message should be included:

 

In German: KdNr. | Ihre Kundennummer - your customer number - see invoice*

In German: Rechnungsnummer - invoice number*

In German: Artikelnummer(n) - item number*

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Refunds


Refunds begin as soon as we receive the item.

In the event of a cancellation, without shipping and if you have purchased by prepayment or invoice already paid, your bank will receive your refund within five working days.